Waiting times at the airport
Services
- All toilets are accessible by people with reduced mobility.
- Public phones are conforming to standards for people with reduced mobility.
- Two check-in desks specially reserved for people with reduced mobility.
- Handling agents are trained in helping and giving special assistance.
Waiting times
Maximum waiting times at the airport until you are taken care of by a representative of CGS, our service provider for people with reduced mobility, are shown in the following chart:
| Flight segment / Journey | Need of assistance | Notification time in advance | max. waiting time at meeting point or at aircraft |
| Departure from EuroAirport | Pre-Notified | more than 48 hours before scheduled time of departure | 15 minutes |
| less than 48 hours before scheduled time of departure | 20 minutes | ||
| Not Pre-Notified | - | 30 minutes | |
| Arrival at EuroAirport | Pre-Notified | more than 48 hours before scheduled time of arrival | 10 minutes |
| less than 48 hours before scheduled time of arrival | 15 minutes | ||
| Not Pre-Notified | - | 30 minutes | |
| Transit | For departures and arrivals in transit, the respective waiting times listed above also apply | ||